Conversations with people with aphasia

• avoid background noise where possible
• make eye contact with the person
• speak clearly
• speak at a normal speed, not too fast, not too slow (If you speak fast normally, slow down)
• use short clear sentences – give one piece of information at a time
• ask one question at a time – Do you want tea? Do you want coffee?
• don’t rush – allow time for the person to take in what you are saying
• be patient – give the person with aphasia space to respond at their pace
• signal a change of topic
• use facial expression, tone of voice, pointing and gesture to help explain what you are talking about
• have paper and pen available for both parties
• write down key words
• use maps, calendars and photos (e.g. family members) to show what you are talking about
• encourage the person to communicate in any way he/she can
• encourage the person to let you know when they have not understood
• clarify – and rephrase when necessary
• listen to and watch for clues in facial responses, tone of voice, pointing and gestures (non-verbal responses)
• allow time for rests